The third trend shaping contact center automation is the continued rise of customer-centricity. The idea is simple: Putting ...

The direct-to-cellular, or D2C texting service is available on four smartphones intially and is free of charge for eligible ...

Wi-Fi and 5G convergence represents a significant shift in how wireless networks operate, blending both technologies' ...

As we march toward 2030, the relentless demand for wireless data is reshaping the landscape of connectivity. Meeting this ...

A joint-submission from Nokia, in response to RCR's request for industry soothsayers to step forward, and tell us about the ...

Nokia is looking at how sub-THz IoT sensing could be used to monitor patients en masse, remotely, without the need to hook ...

The projection, from ABI Research, describes the creation of an entire market, effectively – as there are only “several ...

AI apps are driving a transformation in IT infrastructure. This trend will accelerate among enterprises in 2025, geared ...

What should factor in when it comes to how telecom defines sustainability? A discussion on motivations, practical ...

T-Mobile US is now taking registrations for a beta direct-to-cellular service supported by Starlink LEO connectivity, which ...

Industrial intelligence from AI requires networks and applications to be designed differently; it is time to for the industry ...

Poorly placed towers can lead to a cascade of issues, from network inefficiencies and customer dissatisfaction to financial ...